FAQS

Pineapple Express body care products are a game changer. CBD interacts with the body’s endocannabinoid system, a network of receptors that regulate various functions, including skin health. CBD’s unique properties offer a versatile approach to skin care, boasting anti-inflammatory, antioxidant and moisturizing benefits. This dynamic combination not only helps to soothe and nourish the skin, but also supports its’ overall balance, making it a transformative addition to your skin care routine.

CBD, short for cannabidiol, is a natural compound derived from the cannabis plant. Unlike its counterpart THC (tetrahydrocannabinol), CBD doesn’t produce a “high” or intoxicating effect. It’s renowned for its potential therapeutic properties and is often used in various wellness products, including oils, edibles, topical creams, and more. Research suggests CBD may have potential benefits for pain relief, anxiety reduction, improved sleep, and alleviating certain symptoms associated with various health conditions.

It’s a superstar in your skin care routine because it interacts with your skin’s receptors, creating a harmonious balance that helps calm irritation, reducing redness and discomfort. Think of it as your skin’s VIP treatment, bringing a sense of calmness and balance to your body care regimen, ensuring every day feels like a spa day!

A product advertised as “100% THC free” means that it contains no detectable amounts of THC, the psychoactive compound found in cannabis. Manufacturers often use advanced extraction methods to isolate CBD or other desired cannabinoids from the cannabis plant while ensuring that THC levels are below the detectable limit, typically less than 0.3% in the United States. These extraction and purification processes, such as CO2 extraction or chromatography, are used to create products like CBD oils, isolates, or broad-spectrum products that retain other beneficial compounds found in the plant but exclude THC entirely. Third-party lab testing is usually conducted to verify the absence of THC in these products.

The use of CBD in children should be approached cautiously and under the guidance of a healthcare professional. While CBD is generally considered safe, its effects on children, especially on developing bodies and brains, are still being studied.

In some cases, CBD has been prescribed to children with certain medical conditions, such as severe epilepsy, by healthcare providers. Epidiolex, a CBD-based medication, has been approved by the FDA for certain forms of epilepsy in children.

Always consult with a pediatrician or healthcare provider before giving CBD or any other supplements to children to ensure safety and appropriate dosage.

Your order will be processed and shipped within 1 business day following its submission. An order placed on Friday (after 12 pm Central) or on the weekend will be processed on Monday. 

Orders are not shipped on the following days:

• Christmas Eve

• Christmas Day

• New Year’s Eve

• New Year’s Day

• Easter

• Memorial Day

• Labor Day

• Thanksgiving

Storms, holidays, etc. can incur a 1-3 business day delay.

Made an oops at checkout? Or prefer a different product? If your product is unopened/unused, contact us within 30 days of purchase and we can complete an exchange. 

All returns must be completed within 30 days of purchase. Please email us so we can help assist with instructions on how to properly return your order. A 20% restocking fee is applied to all returns.

*Pineapple Express (South Seas Skin Care, LLC) does not cover shipping costs on exchanges or returns.*

The shelf-life of Pineapple Express products vary, but on the back of the bottle, look for a symbol that looks like a jar being opened. Inside the symbol is a number. The number indicates how many months the product is good for once it’s been opened.

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